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Case Studies

Dormant Stock

Reduced Dormant Stock

2025
July

A review of the automotive lubricants category revealed dormant stock at 4.12%. Using KPA Detail Report insights, monthly regional analyses identified slow-moving SKUs and underperforming sites. Corrective actions, such as range adjustments and stock rotation, reduced dormant stock to 1.54% within one month, a 3% improvement. This boosted shelf productivity, cut excess inventory, and highlighted the value of data-led category management.

OOS

OOS on Target

2025
July

A Cold Beverage company showed a positive improvement in its Out of Stocks (OOS) performance. The OOS rate improved from 6% to 5%, meeting the set KPI target. This 1% improvement was driven by proactive measures supported by the KPA Detail Report and OTIF Report. The Account Manager identified articles that were short delivered to stores, prompting corrective action from the Supply Chain team. Additionally, discontinued products still active at the retailer were flagged and sent for correction.

OOS

OOS Reduction

2025
July

A Cold Beverage company achieved a notable improvement in its Out of Stocks (OOS) performance, reducing the OOS rate from 7% to 5%, thereby meeting the KPI target. This improvement was supported by insights from the OTIF Report as well as the SOH & Weeks Cover Report. The Account Manager identified and flagged store types and regions with low strike rates, highlighted articles with zero deliveries and high short-delivery volumes, and pinpointed stores with zero stock on hand (SOH) to initiate corrective action.

OOS

Improved Stock Availability

2025
July

A Frozen Vegetable company achieved a positive shift in its Out of Stocks (OOS) performance, improving from 4% to 3%�a 1% improvement and well within the KPI target of 5%. This progress was guided by insights from the BDNAV Dashboard and Weekly Focus reports. The Account Manager used the dashboard to identify problematic regions and store formats, while the Weekly Focus was used to highlight specific articles and stores requiring corrective action.

Ranging

Ranging Efficiency

2025
July

A Frozen Vegetable company supplying the Shoprite Group recorded a 2% improvement in its Ranging performance, increasing from 94% to 96%, and exceeding the KPI target of 90%.
This improvement was supported by insights from the BDNav Dashboard and the Ranging Opportunities Report. The dashboard helped identify problematic regions and store formats, while the Ranging report revealed key gaps where must-stock articles were not listed. These gaps were addressed through corrective ranging actions, leading to a stronger presence and availability of core products in-store.

Fill Rate

Fill Rate Increase

2025
June

A frozen foods supplier recently achieved a notable improvement in fill rate out performance, increasing from 86% to 93%�a 7% improvement toward the set target of 95%.
This improvement was driven by consistent use of the Toolkit and the KPA Detail report, which enabled weekly analysis at both article and site level. The Account Manager identified gaps between ordered and delivered quantities, allowing for swift corrective action.

Fill Rate

Fill Rate Improvement

2025
June

A pet food supplier recently achieved a substantial improvement in their fill rate out performance, increasing from 75% to 91% - a 15% improvement toward the 95% target.
This progress was supported by the use of the Toolkit and the KPA Detail report, which enabled in-depth weekly analysis. The Account Manager conducted detailed reviews by article and by site, identifying shortfalls between ordered and delivered volumes.

Dormant Stock

Stock Clearance & Targeting

2024
June

An automotive supplier achieved a regional growth of 22% by clearing out old stock, optimizing their product range to suit the local climate and adequately stocked products according to real demand. The collaborative tracking of stock levels weekly ensured accurate demand planning and the removal of redundant inventory resulting in the account's reflection of a positive and healthy performance.

Collapro

Collapro

2024
March

Collapro is the key to one focus, one goal. Through collaborative communication across tri party stake holders and supported by insights from the D-Nav weekly Out-Of-Stock report, an automotive lubricants supplier displayed a stellar 93% reduction of out-of-stock instances over a four-month period at a major South African retailer.

NPD

New Product Launch

2024
February

A frozen vegetables supplier launched a new product. By using the D-Nav� Toolkit, and specifically the Weekly Focus Report, regional sales value and volume performance was accurately tracked over a 6-week period. The KAM could ensure that stockholding enabled a growing rate of sale which empowered the launch to increase speed to market, meeting the targeted results two weeks ahead of schedule. (February 2024)

Returns

High Returns

2024
January

Return-values of an ice-cream supplier were reduced by 81% over a four-mounth period after the Weekly Focus Report highlighted top 10 stores per region with the highest Returns Value. The Operational team could be advised to focus on in-store discussions, investigation into causes, authorization processes and general in-store stock care which brought the KPI into its target.

Ranging

Ranged by Demographic

2023
November

By supporting an imported supplier with a ranging deep delve into demographic-related product performance, an imported supplier was able to increase their ranging by 17% - 12% over target!

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